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SJC Libraries Remote Services & Support

Guide to assist students and faculty in accessing library resources from off campus locations.

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About this Guide

This guide is maintained in order to highlight and facilitate access to the many remote services that the SJC Libraries provide as we offer virtual reference and research services to students and faculty to support distance instruction. Links and details for many remote library services are contained in this guide, and additional resources may be added as deemed appropriate.  We can address questions regarding electronic & digital resources, including but not limited to e-books, streaming video, and other resources and services.

Librarian Help

Ask Us 24/7

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Circulating & Checked-out Materials

To enable contactless returns whenever possible, books may be deposited in the bins provided at Callahan Library (one each outside and inside) and the circulation desk drop at McEntegart Library. However, special non-print items (e.g., DVDs, test kits, laptops, video equipment) should be returned to a staff member at the circulation desk in order to be checked in upon arrival.

You may access your library account via one of the following links:

Interlibrary Loan (ILL)

We are currently processing ILL requests for journal articles and scanned book chapters only. Due to restrictions in place at most academic libraries, book requests cannot be accepted until further notice.

Consortium Agreements for Borrowing

Reciprocal Borrowing Arrangements Suspended

Due to restricted access at most libraries, Callahan Library participation in the LILRC Research Loan Program and McEntegart Library participation in the Academic Libraries of Brooklyn (ALB) program have been suspended until further notice. 

Reserves & Reference Collection

Library eReserves are available from off campus if in electronic format or a web link. We recommend using the Mozilla Firefox browser and logging in via Portal to view e-reserves.


Student Scanning Requests for Print Reserve or Reference Materials

During the Fall 2020 semester our print reserve materials (books, journals, and newspapers) are not available for check out, but we are accepting requests to provide the scanned pages to students via email. Likewise, since reference stacks are off-limits for browsing, the pertinent section of a reference volume may be scanned. For questions about print reference resources, ask a librarian for assistance.

Note that if the material has already been scanned in at the instructors request, then it should be posted either on Canvas or in the e-reserves system. 

To request scanning of print reserve materials, please follow the appropriate link below.

Callahan Library Student Scanning Request Form

McEntegart Library Student Scanning Request Form


Informational Session regarding reserves and lending policies for Fall 2020 Semester:

Fall 2020 Reserves recorded session, Callahan Library, August 18, 2020

SJC Library Tutorials

For help with some of the key resources and services, check out the SJC Libraries Tutorial Playlist on our YouTube channel. The frequently viewed topics include tips for searching the discovery box, navigating the databases, accessing e-reserves, using Tipasa for inter-library loan, and citation formatting.

Libraries Response Team Contacts

  • Interlibrary Loan (Digital Format Only)
    • Callahan/McEntegart Library: Karen Flanagan (
  • Reserves
    • Callahan Library: Karen Flanagan (
    • McEntegart Library: Mayumi Miyaoka ( 
  • Instructional Services
    • Callahan Library: Elizabeth Pollicino Murphy (
    • McEntegart Library: Mayumi Miyaoka ( 
  • Library Electronic Resource Access & Outages 
    • Callahan/McEntegart Library: Adele Fitzgerald (
  • Curriculum Library Support 
    • Callahan Library: Lisa Patterson (
  • Circulation Services 
    • Callahan/McEntegart Library: Karen Flanagan (

Library E-Resources and Accessibility

Please refer to the Library E-Resources and Accessibility Guide for details regarding the accessibility of our various library resources.

SJC Libraries Website Privacy Policy